External Crisis Support
If you are struggling or feeling overwhelmed, you are not alone.
There is support available, and it’s important to reach out.
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While our service offers counselling and support, we are not a crisis service.
If you feel at risk, unsafe, or need immediate help, please contact one of the services below.
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When to seek additional support
You may benefit from additional or urgent support if you are:
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Feeling unable to cope or overwhelmed
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Experiencing thoughts of harming yourself or others
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Feeling unsafe in your environment
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Noticing a significant decline in your mental health
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Struggling with substance use or crisis situations
Reaching out early can make a significant difference.
Crisis & Urgent help
24/7 Helplines
If you are in immediate danger or at risk of harm:
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Call 999 (emergency services)
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Go to your nearest A&E department
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If you need urgent mental health support:
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Contact your local NHS Crisis Team via NHS 111 (option 2 in many areas)
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Visit: https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline
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Samaritans
π 116 123
π www.samaritans.org
For anyone struggling to cope or in emotional distress -
Shout (text support service)
π± Text SHOUT to 85258
π www.giveusashout.org
24/7 text-based mental health support -
NHS 111
π 111
Urgent mental health help and advice
Specialist Support
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Mind Infoline
π 0300 123 3393
π www.mind.org.uk -
SANEline
π 0300 304 7000 (evenings)
π www.sane.org.uk -
Papyrus HOPELINE247 (under 35s)
π 0800 068 4141
π± Text 07860 039967
π www.papyrus-uk.org -
Domestic abuse National Domestic Abuse Helpline
π 0808 2000 247
π www.nationaldahelpline.org.uk
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Sexual violence
Rape Crisis
π 0808 500 2222
π www.rapecrisis.org.uk -
Substance misuse
Talk to Frank
π 0300 123 6600
π www.talktofrank.com -
Bereavement
Cruse Bereavement Support
π 0808 808 1677
π www.cruse.org.uk
Self-help and well being Resources
βThe below suggestions can be helpful alongside professional support.
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NHS mental health advice:
https://www.nhs.uk/mental-health/ -
Mind self-help guides:
https://www.mind.org.uk/information-support/ -
Grounding and breathing exercises
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Journalling or speaking with a trusted person
Important to note about EYM
We provide counselling and emotional support by appointment.
We do not offer emergency or crisis intervention.
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If you contact us outside of sessions, we may not be able to respond immediately.
Please use the services listed above if you need urgent support.
